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 How does this process work?

The customer provides information related to date, locations, number of guests, setup/tear down, etc.  We at Panhandle Event Rentals provide a quote to the customer for the associated costs of renting our equipment.  Once the customer is satisfied, a 50% non refundable deposit is provided.  This deposit ensures the date is set on our calendar.  As we near the event date, our team will reach out to the customer to discuss delivery and pick up of the equipment.

Do you deliver?

Yes, we provide this service to our customers, some locations may be subject to a delivery fee. Anything outside of our 10-mile driving radius will incur a delivery fee.

Is clean up required?

Yes, it is required.  We do ask that our clients return the equipment in the shape it was provided.  This may require you to wipe down any major messes that may occur on our equipment. We understand that spills happen and sometimes cake gets on everything.  Helping keep the equipment clean allows us to keep our overall costs down.  We do inspect the equipment after each rental to ensure it is in tip top shape for the next customer!  In the off chance the equipment is returned dirty, you will be charged a nominal fee for the time required to clean each item.

How can I make a payment?

We accept all major credit/debit cards over the phone and in person as well as cash or check in person. Panhandle Event Rentals can also provide an online invoice that can be paid at your discretion.

Is there a minimum charge?

Starting in 2025, there will be a minimum charge of $100 for rentals within our 10-mile driving radius. Rentals outside of the 10-mile driving radius may cost more than the minimum.